There are six separate products that make up the Microsoft Dynamics family: Microsoft Dynamics AX, GP, NAV and SL are enterprise resource planning (ERP) solutions; Microsoft Dynamics CRM is Microsoft’s customer relationship management offering; Microsoft Dynamics RMS – short for retail management system – is Microsoft’s retail business software offering.
In general, Microsoft Dynamics GP, NAV and SL are intended for small and medium enterprises, and Microsoft Dynamics AX is best suited for larger enterprises. This is not to say, however, that a small organization should not use Microsoft Dynamics AX or a large organization should not use one of the other three. All four have been implemented in all sizes – and types – of organizations.
The Microsoft Dynamics portfolio first started with Microsoft’s acquisition of Great Plains Software in 2001. During the acquisition, Microsoft also gained Solomon, which was previously acquired by Great Plains Software. In 2002, Microsoft acquired the Danish software company Navision and at the same time picked up the Axapta product. Combined, these four products made up Microsoft’s Business Solutions Group, which was later renamed Microsoft Dynamics. To further unify the brand, the four products were renamed to Microsoft Dynamics GP, Microsoft Dynamics SL, Microsoft Dynamics NAV and Microsoft Dynamics AX.
Microsoft Dynamics AX is a good option for companies with multi-site and/or multi-country operations. It is known for having strong functional support for manufacturers and distributors. Microsoft Dynamics NAV also offers strong functional support for manufacturing and distributing, though it’s highly configurable and has many vertical partners that offer market solutions. Microsoft Dynamics GP, meanwhile, offers strong financial management and human resources capabilities. It is popular in professional services, finance and the public sector. Finally, Microsoft Dynamics SL is good for project-based businesses such as construction. Click on any of the links below to learn more about a specific product.